Contacts to give advance notice of assistance:
Telephone +370 61421667
If you have any complaints about the service to disabled, please contact:
Vilnius International Airport
Rodūnios Road 10A, LT-02189 Vilnius
Tel. +370 618 21654, +370 612 71615
Passengers arriving at Vilnius International Airport can use special facilities to summon assistance (call buttons can be found at designated points of arrival for the persons with reduced mobility; the mobile telephone number of the persons with reduced mobility service is provided on the information sign). The right to assistance at airports is provided for by the Regulation (EC) No 1107/006 of the European Parliament and of the Council concerning the rights of disabled persons and persons with reduced mobility when travelling by air.
Facilities for summoning assistance are located at three points near the terminal building: in the car park at the designated spaces for the persons with reduced mobility, by the bus stop, and at the boarding point on the second level of the terminal.
The following services are available for the disabled passengers and persons with reduced mobility departing from Vilnius International Airport:
Meeting the passenger at the call point, assistance with luggage, helping with departure procedures: at check-in, moving through the airport and boarding the aircraft.
The following services are available for the disabled passengers and persons with reduced mobility arriving at Vilnius International Airport:
Meeting the passenger off the plane and providing necessary assistance: helping to reach the State Border Guard Service point, assistance with customs procedures (if required), and at the luggage belt.
If required, assistance in reaching the car park, taxi stand or bus stop.
For more information www.vno.lt